QB Issue Resolution:

Let’s get this sorted out so you’ll be able to tract all your income in QuickBooks Self-Employed.

Are you referring to the payment you received from your client? If yes, you need to manually record it through the Transactions page.

QBSE lets you create invoices to send to your clients. However, this is only to track the work you’ve done. Even if the invoices are marked as paid, they will not affect the income account.

To record the payment, here’s how:

  1. Go to Transactions on the left panel.
  2. Click the Add transaction button.
  3. Enter the payment date, description, and amount.
  4. Select the Category.
  5. Click Save.

If the income isn’t come from an invoice, you’ll need to make sure that the data you pulled up is for the year 2018. (Please see attached file for your reference)

By performing the steps above, you’ll be able to view all your income transactions for 2018.

Resolution for Issue '1 of my income is marked at business, however, when I pull my income for 2018, it will not add it to the income. Example, I have 6 income transactions, only 5 show up?' available: Yes (Solved).
Source: Intuit Community forum.

1 of my income is marked at business, however, when I pull my income for 2018, it will not add it to the income. Example, I have 6 income transactions, only 5 show up?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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