QB Issue Resolution:

If the payroll item is a “pre tax” item, then the “Tax Tracking” type should be “Premium Only/125”.
With that tax tracking type, there should be no withholding calculatedĀ for Federal Income Tax, SS or Medicare on the premium amount.
For W-2 reporting, Boxes 1, 3 and 5 will be reduced by the premium amount. The amount of the deduction is not required to be reported on the W-2.

What “tax Tracking” type did you select when you created the payroll deduction item?

Resolution for Issue '' available: Yes (Solved).
Source: Intuit Community forum.

: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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