QB Issue Resolution:
Let me share a few details about archived forms in QuickBooks Online (QBO).
The available liability periods only go back for about a year. Since you’ll need to pull up the 941 form from an earlier period, I suggest contacting our Payroll Support Team. One of our payroll specialists will be able to get the archived form for you.
Here’s how to get in contact with them:
- Sign in to your QBO account.
- Go to Help.
- Click on Contact us.
- Enter your questions or concerns and click on Let’s talk.
- Choose either Start a chat or Get a callback.
Just in case, I’m attaching an article for your reference: Archive and view old payroll tax forms.
Resolution for Issue '941’s from 2017 dont show under quarterly tax forms. how do i find a copy?' available: Yes (Solved).
Source: Intuit Community forum.
941’s from 2017 dont show under quarterly tax forms. how do i find a copy?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for payroll support team
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Error Recovery for payroll support team [Canada]
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