QB Issue Resolution:
It’s possible your QuickBooks Payments account is new when your recipient made a payment via credit card/apple pay. We usually deposit your funds within 5 business days while we set up your merchant account. This could be the reason you’re unable to receive an email for the payment. Also, this is the possible reason why the program is showing your bank information that was made directly to the account. To learn more about this process, check out this article: Find Out When QuickBooks Payments Deposits Your Money.
Yes, the payment will clear on its own after it gets deposited to your bank. Also, you’ll have to fully pay the subscription before your trial version expires. This avoids the account disruption and ensures the payment will go through. Just go to this website: QBO Pricing. Then, select your plan and click Buy Now.
However, if your QuickBooks Payments account isn’t new but the payment is still missing, I’d suggest contacting our Merchant Services Team. They can tell its status and when it will be deposited to your bank. Here’s how:
- Go to this website: Contact Payments Support.
- Find the QuickBooks Online Payments & Merchant Service Center section.
- Get their up-to-date contact information to call them.
Once done, you can get paid faster using our smarter invoicing features. It lets you easily track your invoices and auto matches your bank transactions which helps you save time. For more details, check out this website: Get Paid Faster.
Resolution for Issue 'A payment is “in review” followed with the message “This payment needs review. Check your email for more details.” I didn’t receive an email for this. How do I review it?' available: Yes (Solved).
Source: Intuit Community forum.
A payment is “in review” followed with the message “This payment needs review. Check your email for more details.” I didn’t receive an email for this. How do I review it?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Banking
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Error Recovery for Banking [Canada]
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