QB Issue Resolution:

In the AR Aging Summary report, when a name shows 0 under Total, you know that name should not show at all. Their Math is 0, but you have unapplied transactions. You double-click their total of 0, to see what is Unapplied against each other.


Go to Receive Payment for that name. Leave the Amount as 0. Here you can select anything that is an open charge balance, and here you see the Icon in the ribbon at the top to Apply available credits, as shown in the middle bottom part as value still available. Do this until everything is Applied to something else. Always leave the Amount in the Receive Payment screen as 0; you are not Receiving any new funds.

Resolution for Issue 'A/R Aging Summary' available: Yes (Solved).
Source: Intuit Community forum.

A/R Aging Summary: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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