QB Issue Resolution:

Would an option be to receive payment against the invoice (there would be a balance left owing) and follow this up with a JE that debits fees (gst purchase) and credits a/r? Thus the fees and gst make up the bal of the a/r difference. Please advise with your thoughts.

Resolution for Issue 'A/R entries not cleared because of fees and GST taken off payment/dep' available: Yes (Solved).
Source: Intuit Community forum.

A/R entries not cleared because of fees and GST taken off payment/dep: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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