QB Issue Resolution:

QuickBooks Payments (Merchant Services) allows you to receive payments via a Visa, Mastercard, Discover, and American Express credit card types. Healthcare cards, such as HSA, HRA, and FSA have different ways of processing transactions regardless of their types. They need to go through an approval process with the healthcare companies when you swipe or insert their cards.


As of now, the program isn’t capable of accepting Health Saving Account card as payment methods. However, you may use a third-party device, like a merchant processor to accept the payments. You can check and search for apps here: QuickBooks Apps.


If you think the option of using Healthcare cards in processing transaction/payments is what you need for your business, you can send this idea straight to our product engineers/developers for future updates. To send your feedback, you can check this: Send Feedback Online.


For additional reference about Health Insurance Privacy, you may check this: QuickBooks Online HIPAA compliant.

Resolution for Issue 'Accepting payments with Health Savings Account Visa cards' available: Yes (Solved).
Source: Intuit Community forum.

Accepting payments with Health Savings Account Visa cards: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Accepting payments
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Error Recovery for Accepting payments [Canada]
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