QB Issue Resolution:

“I am sure I am not the only one using ACH through their bank…how would you or do you handle this situation?”


On your ACH template and initiation log, you should be able to see Pending, In Progress, Initiated, and even “date of settlement.” That means you might even be able to Cancel something set enough dates in advance. You also look to see if a batch was initiated that is the settlement date before the next is initiated. And you should be printing the ACH run and keeping it as a .pdf, for reference. That way, you initiate, you document, and if the bank drops the ball, you have your proof that it was scheduled.


You also can reverse ACH and under pay next time.

Resolution for Issue 'ACH Payments' available: Yes (Solved).
Source: Intuit Community forum.

ACH Payments: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for ACH template
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Error Recovery for ACH template [Canada]
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