QB Issue Resolution:

May I know what specific information are you trying save or access in QuickBooks Online? If the error occurs after editing a customer information, then we have an ongoing issue about this. Our engineers are conducting further investigation on this unexpected behavior.


In the meantime, we’re requesting all users with the same issue to contact our Care Support Team and add your company credentials under the investigation.


If you haven’t called us yet, please get in touch with our QuickBooks Care Team so you’ll be added to our containment list. Below are the steps on how you can reach us out:

  1. Click the Help icon in the upper right of the screen.
  2. Select Contact US on the pop-up.
  3. Enter what you’re needing assistance with in the What can we help with? field and choose Let’s talk.
  4. Click Get a callback.
  5. Enter your contact information.
  6. Select Call me.​

One way to be updated to the status of the investigation is to visit this website. You can use the investigation number INV-23484 as your reference: http://status.quickbooks.intuit.com/.


Resolution for Issue 'An unexpected error occurred while accessing or saving your data since yesterday. Can you solve this problems?' available: Yes (Solved).
Source: Intuit Community forum.

An unexpected error occurred while accessing or saving your data since yesterday. Can you solve this problems?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for care team
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Error Recovery for care team [Canada]
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