QB Issue Resolution:

I would like to share with you that HSBC Bank has recently upgraded their configuration for their Internet Banking which resulted in incompatibility with QuickBooks Online. We are working with the Engineers closely and hope to deliver the experience to our customer soon. In the meantime, you can import the .csv file of your Internet Banking by following the steps here: https://community.intuit.com/articles/1458636-import-bank-transactions-from-excel-csv-file-to-quickb…

Resolution for Issue 'Anyone else having problems connecting to HSBC Hong Kong Business banking with Quickbooks for transaction download?' available: Yes (Solved).
Source: Intuit Community forum.

Anyone else having problems connecting to HSBC Hong Kong Business banking with Quickbooks for transaction download?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Business banking
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Error Recovery for Business banking [Canada]
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