QB Issue Resolution:

I appreciate you for providing screenshot and details of your concern. Let’s get this straightened out for you.

 

Since you’re using a third party application to download invoices and receive payments to QuickBooks Online (QBO), we recommend contacting them so they can help you look for ways on preventing these duplicates to happen in the future.

 

For now, you can manually delete those duplicate invoices in QBO. I’d be happy to walk you through the steps on how to delete a duplicate invoice.

 

Here’s  how:

  1. Find and open the duplicate invoice.
  2. Click More at the bottom.
  3. Select Delete.
  4. Click Yes.

You can also check out this article to learn more about deleting invoices and other transactions: How to void or delete an invoice or other transactions.

Resolution for Issue 'As I have said before, I invoice and receive payments on an industry specific site and then download to QBO every morning. When I look at my Invoices and Received Payments report, there are multiple invoices for each customer on the chosen date. These are exact duplicates. If I modify one of them, the modification does not apply to another. On average there are 2 per customer. Can anyone explain what is happening, how I fix it, and how I avoid it in the future? I have included a portion of the report to give you an idea of what I mean. Thank you.' available: Yes (Solved).
Source: Intuit Community forum.

As I have said before, I invoice and receive payments on an industry specific site and then download to QBO every morning. When I look at my Invoices and Received Payments report, there are multiple invoices for each customer on the chosen date. These are exact duplicates. If I modify one of them, the modification does not apply to another. On average there are 2 per customer. Can anyone explain what is happening, how I fix it, and how I avoid it in the future? I have included a portion of the report to give you an idea of what I mean. Thank you.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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