QB Issue Resolution:

Your item should be set up as a Service, with the account being an Income Account. It sounds as if it’s set up with Undeposited Funds, which we don’t want. Try setting up a new item, using the correct account.

Resolution for Issue 'Automatic negative sales receipt and error message' available: Yes (Solved).
Source: Intuit Community forum.

Automatic negative sales receipt and error message: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for income account
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Error Recovery for income account [Canada]
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