QB Issue Resolution:

This article describes how to make a backup of your company file in QuickBooks for Mac.
Detailed Instructions

QuickBooks for Mac 2012 and Prior

Insert a CD or other removable media into the computer. You may see a disk icon appear on your desktop.

Note: If you are using Mac OS 9 and backing up to CD, first save the backup to your desktop and then copy it to the CD.

Choose File > Backup.
Select To A Disk (Mobile Me was discontinued by Apple and will display an error if selected)
In the Where field, select the backup location.
In the Save As field, enter a file name.
Click Save.

Note: If you see Open rather than Save, click Cancel, then click the Backup icon again.

QuickBooks for Mac 2013 and later

Choose File > Backup.

Note: QuickBooks for Mac 2013 creates a .DMG file as a backup. Refer to this article for restoring this type of backup file.

Resolution for Issue 'Backup your company file in QuickBooks for Mac.' available: Yes (Solved).
Source: Intuit Community forum.

Backup your company file in QuickBooks for Mac.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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