QB Issue Resolution:

Yes, you’re correct. The balance sheet’s total will differ from the net income statement if you generate it by month. That’s why to ensure your accounts are balanced, you’ll need to compare it to your income statement by excluding the beginning balance.

 

I appreciate you telling me about your experience when talking to one of our phone support. This isn’t the kind of service we want you to experience.¬†We want to do our best to make sure that you’re taken care of, and I’m happy to take your feedback here.

Resolution for Issue 'Balance Sheet and Income Statement Net Income Totals' available: Yes (Solved).
Source: Intuit Community forum.

Balance Sheet and Income Statement Net Income Totals: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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