QB Issue Resolution:

I’ve checked my resources, and currently, there isn’t an investigation about First Financial that fits your issue. I recommend calling our phone agents so they can create an investigation ticket about this. That way, they can directly reach out to your financial institution and work for a fix.


To get their updated phone directory, please check this link: Contact the QuickBooks Online Customer Support team.

Resolution for Issue 'Bank download info incomplete.' available: Yes (Solved).
Source: Intuit Community forum.

Bank download info incomplete.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for bank download
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Error Recovery for bank download [Canada]
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