QB Issue Resolution:

Your first reconciliation always starts at 0. That doesn’t mean No Money. That means Nothing yet marked as Cleared.

Resolution for Issue 'Bank Reconcilation' available: Yes (Solved).
Source: Intuit Community forum.

Bank Reconcilation: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for bank reconcilation
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Error Recovery for bank reconcilation [Canada]
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