QB Issue Resolution:

This would not have been helpful since luckily I do have QB Payroll Desktop still so i simply ran it through that. Having said that I did find a solution to the problem that I wanted to pass on. It appears that the issue was resolved once i deleted old employees and or finished setting up inactive employee. After doing so i was able to move on in the set up process.

Resolution for Issue 'Been getting the “Hit A Snag” error when trying to set up payroll for the first time. This has been going on for several weeks without resolution. I have spent over 8 hours on the phone with tech support and they have all been unable to fix the issue. I have been told it has been escalated however I have not heard anything back and again have been unable to set up payroll for over two weeks.' available: Yes (Solved).
Source: Intuit Community forum.

Been getting the “Hit A Snag” error when trying to set up payroll for the first time. This has been going on for several weeks without resolution. I have spent over 8 hours on the phone with tech support and they have all been unable to fix the issue. I have been told it has been escalated however I have not heard anything back and again have been unable to set up payroll for over two weeks.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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