QB Issue Resolution:

Create the loan acct. first in the chart of accts (other current liability).  Then enter the deposit to that acct.

Resolution for Issue 'booking deposits that are loans?' available: Yes (Solved).
Source: Intuit Community forum.

booking deposits that are loans?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for accts
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Error Recovery for accts [Canada]
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