QB Issue Resolution:

Allow me to help share some information about running reports in QuickBooks Online (QBO).

 

If you’re referring on grouping the report by Customer Type, this┬ácan only be shown on the detail report. If you wish to run the report, you may need to run the Sales by Customer Type Detail report and collapse the invoice line.

 

  1. Click Reports at the left-pane.
  2. Look for Sales by Customer Type Detail Report.
  3. In the report’s page, collapse the invoice line by clicking the drop-down arrow beside the customer type.

Resolution for Issue 'Can Customer Type report be customized to show summary and not detail? I would like a report that shows sales by type and customer name but not all the invoice line items' available: Yes (Solved).
Source: Intuit Community forum.

Can Customer Type report be customized to show summary and not detail? I would like a report that shows sales by type and customer name but not all the invoice line items: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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