QB Issue Resolution:

Yes, your customers can partially pay their invoices in QuickBooks Online, @elizabeth-sainz.

 

Your customers can follow the steps below so they can pay you partially:

 

  1. Go to the Payment Amount line and select the Pencil icon.
  2. Enter the amount you wish to pay.
  3. Complete the payment fields.
  4. Select Pay.

 

If you need more information about paying invoices online, you can find the answers here: Common questions about paying invoices online.

 

You can always post here if you have more questions.

Resolution for Issue 'Can customers partially pay electronic invoices from QBO?' available: Yes (Solved).
Source: Intuit Community forum.

Can customers partially pay electronic invoices from QBO?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for customers can partially pay their invoices
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