QB Issue Resolution:
I can see the urgency of getting this resolved, so let’s take a look at your issue.
I’ve replicated this on my sample QuickBooks Online (QBO) Canada account and I got the same results. I’ve checked here on our end and we currently have reported issues about this. Our product development team is currently doing an investigation to see what’s causing the tab key to move out of order, and there’s no specific time frame for the resolution date.
In the meantime, you’ll have to manually click the fields. We also need to get you in contact with our Support Team so they can add your company details to the list of affected users. By being added, you’ll receive updates about the status of this issue via email.
Please reach out to us directly to get the latest update on this issue. We appreciate your patience, dovienya. Have a great day ahead.
Resolution for Issue 'Can I change the tabbing order on receive payments window? Currently it skips right over reference no. and bank. I have use the mouse to go back and enter those fields.' available: Yes (Solved).
Source: Intuit Community forum.
Can I change the tabbing order on receive payments window? Currently it skips right over reference no. and bank. I have use the mouse to go back and enter those fields.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Canada account
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