QB Issue Resolution:

I’d be happy to help you with this.

QuickBooks Online allows you to enter the business name of your customer. Please enter the business name of your customer in the Company field box.

I have attached a screenshot below for your reference.

That’ll do it! Please let me know if you have additional concerns. Have a wonderful day!

Resolution for Issue 'Can I enter a business name as a customer and a point of contact individual for that business?' available: Yes (Solved).
Source: Intuit Community forum.

Can I enter a business name as a customer and a point of contact individual for that business?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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