QB Issue Resolution:
Yes, you can reflect the money you received and the expenses you paid on the one transaction. To do this, you can record a bank deposit that shows the total money received by your Estate Agent, minus the fees they take off.
Here’s how you can do it:
- Click the Plus icon.
- Select Bank Deposit.
- In the Add funds to this deposit section, enter the following details on the first line (row #1):
– Received From: You can leave this field blank if you didn’t enter your agent as one of your customers.
– Account: Enter the Income account.
– Amount: Enter the total amount of the payment.
- On the next line, enter the appropriate Expense account for the fees and make sure to enter a negative amount in the Amount column.
- Click Save and close.
I’ve attached a screenshot below for your reference. Also, I’m including this article for more information about this process: How to record bank deposits
Resolution for Issue 'Can I receipt money and pay for expenses on the same transaction?' available: Yes (Solved).
Source: Intuit Community forum.
Can I receipt money and pay for expenses on the same transaction?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for income account
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Error Recovery for income account [Canada]
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