QB Issue Resolution:
You should be able to simply reprint the form in the same way you initiated Direct Feed the first time. On the Banking page you should have a link that says something like “Get a better connection” which will take you to the form.
I will however mention that due to recent banking updates the initial setup of Direct Feed was temporarily removed however this should not affect accounts where you have the Direct Feed setup has already been initiated (If you had the letter the first time the initiation would have already begun)
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Resolution for Issue 'Can i reprint the authorisation letter for the direct feeds request to my bank?' available: Yes (Solved).
Source: Intuit Community forum.
Can i reprint the authorisation letter for the direct feeds request to my bank?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for authorisation letter
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Error Recovery for authorisation letter [Canada]
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