QB Issue Resolution:

For your first question, the QBO International versions don’t currently have a built-in payroll feature. We only offer payroll service to the following countries:

  • United States
  • Canada
  • United Kingdom
  • Australia

However, you can look for a third-party payroll app that can integrate with the system. I recommend contacting directly the app’s Customer Support Team to confirm if they can connect with QBO. Once verified, they can help you with the integration setup. For more details, go through this article: https://community.intuit.com/articles/1777290.

Second, you can have the payroll service to be added on your QBO Advanced US subscription. Just go to the Add-ons – 50% off section on the Advanced column through this link: https://quickbooks.intuit.com/pricing/. Please take note the payroll account is set up for US tax purposes. With this, there isn’t currently a way to amend the item list to use there in TCI.

In case you choose the Self-Service Payroll on the website, check out this article: QBOP. This article provides resources to help you set up and process payroll, manage employees, pay and file your taxes. For Full Service Payroll, here’s a great resource hub you can refer to: QBFSP.

Third, you’ll have the option to invite your employees to view their paychecks and W-2’s online. Please take note this is only available for the US region. For detailed steps, see this article: Give Employees Online Access To Paystubs and W-2’s. Once your employees accept the invitation, they can now view, download, or print them.

Like you, I’m sure that other users in TCI would love to have this feature as well. I want you to know that I’ll take note of this. This way, I can share this preference to our product engineers for future updates.

Resolution for Issue 'Can QuickBooks Online Payroll be used in The Turks and Caicos Islands if we have the USA version of QuickBooks Online Advanced?' available: Yes (Solved).
Source: Intuit Community forum.

Can QuickBooks Online Payroll be used in The Turks and Caicos Islands if we have the USA version of QuickBooks Online Advanced?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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