QB Issue Resolution:

If you’re currently experiencing this issue, please¬†click here¬†and let us know!

We’ve discovered an issue where some users aren’t able to delete a sales tax payment and are receiving the following error:

“We’re sorry, we can’t deactivate the sales tax you selected. Please try again later”. If you try again later you may receive this error: “We’re sorry, we can’t delete filed sales tax right now. Please try again later.”

Here are some steps you can try to resolve the issue right now:

1. Go to your bank register and if the line item has a green icon to indicate it’s matched, click on it and select “Undo Match”

2. You should now be able to delete the tax payment. If you still can’t, double click on the “Reconcile” status for the transaction in the register until the field is blank

Our team is currently investigating this issue to determine the root cause.

Resolution for Issue 'Cannot delete recorded Sales Tax payment.' available: Yes (Solved).
Source: Intuit Community forum.

Cannot delete recorded Sales Tax payment.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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