QB Issue Resolution:
We currently have an on-going issue where QuickBooks Online users can’t save the uploaded logos.
Our engineering team is doing their best to fix the issue as soon as possible. And I suggest contacting our QuickBooks Customer Care so they can add your account to the list of affected users. This way, you’ll receive an email regarding the issue once updates become available.
Resolution for Issue 'Cannot get logo to Save. I see the uploaded logos but nothing happens when the Save icon is selected?' available: Yes (Solved).
Source: Intuit Community forum.
Cannot get logo to Save. I see the uploaded logos but nothing happens when the Save icon is selected?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for QuickBooks Customer Care
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