QB Issue Resolution:
Thanks for responding but out of desperation I actually found something that worked. You see, I had cleared out all cookies and cache’s yesterday and it STILL did not work. I was reading other comments this morning in the community looking for options and saw one person said that in her same office, hers was not working but her boss’ was. So I logged out of mine (and yes, I tried that thru the day yesterday too with no luck) BUT I logged back in with the owner’s login and what do you know, I could then run the payroll. AFTER I ran it, I went back into mine and it worked. Sad that I had to waste almost 2 days of work because of this problem in QB’s payroll online.
Resolution for Issue 'Can’t access online payroll. We hit a snag error when attempting to start payroll online' available: Yes (Solved).
Source: Intuit Community forum.
Can’t access online payroll. We hit a snag error when attempting to start payroll online: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Cant access online payroll
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