QB Issue Resolution:

Thank you for this help. I am having trouble getting past the first part. I cannot use the magnifying glass to find the deposit since it is not matched yet in the banking section.

 

I cannot match the deposit in the banking section because the vendor credit is not showing up.

 

I tried to do a split on the deposit, and it would let me enter the vendor information for the credit (with Account Payable), then I manually entered in the other customers and their payment amounts.

 

Then I did the last step of creating a check to match the deposit and the credit. It worked great! Thank you.

Resolution for Issue 'Can’t find this answer…I deposited a vendor check for a vendor credit with several other deposit amounts. How can I get Quickbooks Online to link to the vendor credit? I can match each of the other deposits that are linked to payments from customers. But I cannot get small amount for the vendor credit to link to the vendor credit. I’m using Quickbooks Online so many of the other solutions I have found seem to only be for desktop.' available: Yes (Solved).
Source: Intuit Community forum.

Can’t find this answer…I deposited a vendor check for a vendor credit with several other deposit amounts. How can I get Quickbooks Online to link to the vendor credit? I can match each of the other deposits that are linked to payments from customers. But I cannot get small amount for the vendor credit to link to the vendor credit. I’m using Quickbooks Online so many of the other solutions I have found seem to only be for desktop.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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