QB Issue Resolution:
Changes to Customer names are not tracked.
Memorizing a transaction is not tracked. But the Creation of one that then is Saved and/or Deleted, either from the memorization or from the creation, will be on the audit trail.
Enterprise has Selective rights and Roles. You can lock down Everyone, and make them request you to make the change, or slowly and individually release their rights, to see who is doing this.
Resolution for Issue 'Can’t get the following from the audit report and need to know if i can and if so how – who created/deleted memorized transaction and who made customer ‘inactive’' available: Yes (Solved).
Source: Intuit Community forum.
Can’t get the following from the audit report and need to know if i can and if so how – who created/deleted memorized transaction and who made customer ‘inactive’: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for Audit Trail
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