QB Issue Resolution:

No worries! We also have another way that’ll help you upload bank transactions using a CSV Excel file. You’ll need to pull up your .OFX file from your bank website and convert it to .CVS file.

Here’s how to save your .OFX file to .CSV file:

  1. Click on the File menu.
  2. Select Save as.
  3. Enter a file name.
  4. Select CSV (Comma delimited) for the Save as type.
  5. Click on Save.

Then, upload it to QuickBooks Online. Check out this article for the steps: Import bank transactions from Excel CSV file to QuickBooks Online.

In the meantime, please send us feedback about being unable to connect your Desjardins AccèsD Affaires to QuickBooks Online. Our engineers will take a closer look at this issue, and will talk with the bank about trying to connect their system to ours. Please click on the Gear icon and select Feedback.

If there’s anything else that you need about uploading bank transactions

Resolution for Issue 'Can’t link to Desjardins AccèsD Affaires' available: Yes (Solved).
Source: Intuit Community forum.

Can’t link to Desjardins AccèsD Affaires: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for AccsD Affaires
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Error Recovery for AccsD Affaires [Canada]
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