QB Issue Resolution:

I appreciate the details you’ve provided. It looks like there’s an issue with the Firefox browser.

Let’s fix it by following these troubleshooting steps:

  1. Log out and log back in to your company using another browser (Chrome or Internet Explorer). This helps refresh your company, and loads new information.
  2. Sign in to your company using incognito mode or private browsing mode.
  3. Create a cheque payment from there. If it worked, please clear the temporary Internet files/cache in your browser. This helps clear old files that the browser may try to use that cause display or access problems.

That’s it! Please let me know if you have any questions. I’m here to help.

Resolution for Issue 'CHEQUE payment problem' available: Yes (Solved).
Source: Intuit Community forum.

CHEQUE payment problem: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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