QB Issue Resolution:

Unable to save transactions is sometimes caused by browser issues. Let’s try to save the cheques through a private browser.


  • Google Chrome: press Ctrl Shift N  
  • Mozilla Firefox: press Ctrl Shift P
  • Internet Explorer: press Ctrl Shift P
  • Safari: press Command Shift N

If you’re able to save them from there, please go back to your regular browser and clear the browser’s cache. This will help refresh the online program’s performance. Otherwise, you can switch to a different browser.

Resolution for Issue 'Cheques not saving' available: Yes (Solved).
Source: Intuit Community forum.

Cheques not saving: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for browser issues
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Error Recovery for browser issues [Canada]
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