QB Issue Resolution:

I would check the preference again & make sure it is checked off because it should be on the forms.

  1. Classes not appearing on transaction entry forms

Resolution for Issue 'Classes not appearing on transaction entry forms' available: Yes (Solved).
Source: Intuit Community forum.

Classes not appearing on transaction entry forms: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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