QB Issue Resolution:
an ACH is an electronic check, so a recalled ach is basically a bounced check
1. enter a payment in the bank register in that amount and use a bad debt expense account (create one first if you need to in the chart of accounts), change the check number block to NSF
2. do the same thing as a payment if the bank hit you with bounced check fees
at this point your QB bank register will match the banks accounting
3. Now it is up to you, most counties have a procedure you must follow for bounced checks, then if the procedure does not work you can turn it over to the county attorney for processing – so you should get that procedure cause if you do not follow it, when you do go to the county attorney they will want you to start all over.
as part of that procedure I create a new invoice, I create and use an item called NSF check-fee which has an income account selected on the item screen.
list that item and enter the amount of the bad check
use that same item again and enter your company bounced check fee and/or the banks fee amount
OR, of course you can just forget trying to recoup the funds, in that case ignore step 3
Resolution for Issue 'Client payment recalled by bank' available: Yes (Solved).
Source: Intuit Community forum.
Client payment recalled by bank: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for bounced check fees
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Error Recovery for bounced check fees [Canada]
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