QB Issue Resolution:

Connecting your bank accounts using Downloaded Transactions in QuickBooks Online
Answer ID: 6736

Here’s how to connect your bank accounts to QuickBooks Online:

Choose Transactions > Banking.
In the upper right-hand corner, click Add Account.
Enter the name of your financial institution, then click Find.
Click the link for the bank that matches what you’re looking for.
Enter your sign-in credentials for your bank and click Log In.
If your bank requires extra information, enter it and click Log In.
Select the account you want to connect to QuickBooks Online and click the Account drop-down menu to choose the account type for each.
Click Connect.
After your download finishes, click the New Transactions tab to see what was downloaded.

If you can’t find or connect to your bank, see our knowledgebase article KB 6730: http://support.qbo.intuit.com/support/answers.cfm?faq_id=6730

If your bank isn’t listed or you otherwise can’t connect, or if you need to have more than 90 days’ worth of data, you may be able to download transactions from your bank’s website and upload them to QuickBooks Online. For instructions on how to do that, see KB 6734, Using Web-Connect to import your banking data: http://support.qbo.intuit.com/support/answers.cfm?faq_id=6734

Answer ID 6736
Products QuickBooks Online Simple Start (H)
QuickBooks Online Essentials (H)
QuickBooks Online Plus (H)
Categories Using Online Banking
Using This Product
Date Created 02/04/2015 04:17 AM
Date Updated 02/12/2015 06:13 PM
Allow Crawling? Yes

Resolution for Issue 'Connecting your bank accounts using Downloaded Transactions in QuickBooks Online.' available: Yes (Solved).
Source: Intuit Community forum.

Connecting your bank accounts using Downloaded Transactions in QuickBooks Online.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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