QB Issue Resolution:

I treat Core Charge as an Other Charge Type item, because it is a Charge. Make a Parent Level item with two subitems:

Core Charge

Core Chg Refund


Use the Core Charge to Charge the customer on the sales receipt or invoice. Use the Refund item on the credit memo. Set up a custom report that shows only these two items, and now you can see how many/how much, and who, never returned it.

Resolution for Issue 'Core Charge' available: Yes (Solved).
Source: Intuit Community forum.

Core Charge: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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