QB Issue Resolution:

Have you assigned a class to each asset account? Are the classes sub classes or are the asset accounts sub asset accounts?

Resolution for Issue 'Create a Balance Sheet by class in QB Online.' available: Yes (Solved).
Source: Intuit Community forum.

Create a Balance Sheet by class in QB Online.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for Balance Sheet
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Error Recovery for Balance Sheet [Canada]
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