QB Issue Resolution:

You’ll need to turn on the Project feature in QuickBooks Online, so you’ll be able to create a project and pull up the profitability report.

To turn it on:

  1. Select the Gear icon at the top.
  2. Under Your Company, select Account and Settings.
  3. Select Advanced.
  4. Select the pencil icon on the Projects section.
  5. Check the Organize all job-related activity in one place box.
  6. Select Save and Done.

For complete details on how you can create a project please refer to this article: https://community.intuit.com/articles/1549960.

Once done, you can now pull up a report by following these steps:

  1. Click on Projects on the left pane.
  2. Double-click the project name.
  3. Under Project reports, Select Project Profitability.
  4. Filter your desired date.
  5. Then Run report.

I’ve included some screenshots to guide you through the steps.

There you have it, the report is now showing up on your QuickBooks Online.

Resolution for Issue 'Create a job profitability report in QuickBooks Online' available: Yes (Solved).
Source: Intuit Community forum.

Create a job profitability report in QuickBooks Online: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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