QB Issue Resolution:

Important: Only the administrator can do this task

  1. Go to the Company menu and click Set Up Users and Password then click Set Up Users.
    • (If the set up QuickBooks Administrator window displays, do the following) In the Administrator’s Password field, enter the administrator’s password, retype this password in the Confirm Password field and then click the OK button.
  2. Click the Add User button.
  3. Assign a user name and password:
    1. Enter the name of the person in the User Name field.
    2. (Optional) Enter a password in the Password field and again in the Confirm Password field.
    3. Click Next
  4. Choose whether this person will have access to selected areas of QuickBooks or all areas of QuickBooks.
    • Selected areas of QuickBooks: Lets you choose which areas (sales, purchases, payroll, and so on) the user can access in QuickBooks. A sequence of questions helps you select the areas.
    • All areas of QuickBooks: Gives the user access to all areas. The user can do everything except a few special activities reserved exclusively for the QuickBooks Administrator. Activities the user won’t be able to do are:
      • Setting up passwords and permissions<
      • Importing and exporting data
      • Changing company setup information
      • Changing company-specific preferences
  5. Click Next.
    • If you granted access to all areas of QuickBooks, you have no more selections to make. Click Yes to confirm that you want this person to have full access. Click Finish to complete the setup process.
    • If you are selecting the areas the user has access to, make your selections in the window. Click Next to go to the next window.
    • What do the access levels mean?
      • No access: Denies access of any kind to the area.
      • Full access: Provides general access to the area, letting the user do everything except edit and delete transactions. You’ll be asked near the end of the setup process if you also want the user to edit and delete transactions.
      • Selective access: Provides a more limited access to the area than full access. Select this option if you want the user to have access, but not be able to do a particular activity. For example, you can allow someone to enter transactions but prevent them from printing them.
  6. When the Changing or Deleting Transactions window opens, click Yes to the first question if you want the user to be able to edit and delete transactions in addition to creating them, and then indicate whether you want the user to have access to transactions from prior accounting periods.
    • What do my responses mean?
      • Editing and Deleting
        • Yes. Allows editing and deleting of transactions in all areas where the user has access.
        • No. Restricts editing and deleting of transactions to those the user entered in the current QuickBooks session.
      • Closing Date
        • Yes. Lets the user edit and delete transactions entered on or before your current closing date. This privilege is also password-controlled. A user who has the privilege must know the closing date password to gain access to closed transactions.
        • No. Prevents the user from editing or deleting closed transactions, even if the user knows the closing date password. This protects your records against changes that would alter balances for closed accounting periods.
  7. In the last window, review the table that summarizes the access rights you granted. If you need to make a change, click Prev to return to the appropriate window.
  8. Click Finish to complete the setup process.

Resolution for Issue 'Creating passwords for new users in QuickBooks Desktop' available: Yes (Solved).
Source: Intuit Community forum.

Creating passwords for new users in QuickBooks Desktop: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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