QB Issue Resolution:

You can use Customer Type or Job Type. Both are fine. Now you can run Sales reporting and financial reporting and profit reporting. If you see “Columns by” at the top of the report, see if it offers By Type. Or, you Filter ON a type.


For my attached example, I filtered on Customer Type = Residential. I also could have filtered on Job Type = Only Idaho, for example, to get Both References. And you can use Subtype, such as State and then County and then City, even = to 5 levels.

Resolution for Issue 'Custom Field Reporting on Customer Job Set Up' available: Yes (Solved).
Source: Intuit Community forum.

Custom Field Reporting on Customer Job Set Up: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for customer job
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Error Recovery for customer job [Canada]
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