QB Issue Resolution:

When you convert to qbo, one of the steps is to move your desktop merchant services to the online version.  You need to contact merchant services to do this.  Click gear>acct settings>billing to get their number.

Resolution for Issue 'Customer CC payments are not being deposited to the bank from QBO like they had been in the desktop version.The bank will not allow us to connect accounts.' available: Yes (Solved).
Source: Intuit Community forum.

Customer CC payments are not being deposited to the bank from QBO like they had been in the desktop version.The bank will not allow us to connect accounts.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for acct settings
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Error Recovery for acct settings [Canada]
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