QB Issue Resolution:

Default bank account
Answer ID: 6273

Currently, QuickBooks Online (QBO) does not have a Company Setting to set a default bank account for writing checks. However, QBO uses “sticky” settings. QBO will remember the bank account used on the last transaction of that type. Although this is not a default account, it works similarly for an account that you use regularly.

Note: The “sticky” settings are user specific. Each user will default to the first bank account listed on the Chart of Accounts until they have created a check with a different account.

Features such as; Checks, Pay Bills, and the Deposit To: field on the Receive Payments screen will always populate with the last account used when a new transaction is entered.

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Answer ID 6273
Products QuickBooks Online Simple Start (H)
QuickBooks Online Essentials (H)
QuickBooks Online Plus (H)
Categories Using This Product
Date Created 04/29/2014 02:30 PM
Date Updated 04/29/2014 02:41 PM
Allow Crawling? Yes

Resolution for Issue 'Default bank account.' available: Yes (Solved).
Source: Intuit Community forum.

Default bank account.: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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