QB Issue Resolution:

If the received payments were already deposited, you can undo the added transaction then exclude them. Or you can match after you process the undo process. Let me help you on how you can do it.

 

To Undo an added bank transaction:

1. Go to the Banking menu.
2. Select the blue tile for the account you want to review.
3. Select the Reviewed tab.
4. Find the transaction you want to undo.
5. Select Undo from the Action column. This removes the added record from your accounts in QuickBooks.
6. Go back to the For Review tab.

 

UNDO THE TRANSACTIONS.PNG

 

After QuickBooks sends downloaded bank transactions to the For Review tab. Review each transaction one-by-one. Then, for each downloaded transaction, you’ll have the option to exclude or match.

 

To review your downloaded bank transactions:

1. Go to the Banking menu.
2. Select the blue tile for the account you want to review.
3. Select the For Review tab to start your review.
4. Review each transaction one-by-one.
5. Choose an option you want to exclude or match.

 

FOR REVIEWED TO EXCLUDE MATCH OR ADD.PNG

 

To know more about on matching existing transactions, please check out this article for more information and use it for your future reference: Match an Existing Transaction.

 

Resolution for Issue 'Deposits being double accounted with ‘received payment’ and ‘deposit’ and messing up my reconciling' available: Yes (Solved).
Source: Intuit Community forum.

Deposits being double accounted with ‘received payment’ and ‘deposit’ and messing up my reconciling: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for bank transactions
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Error Recovery for bank transactions [Canada]
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