QB Issue Resolution:

Did you order a hard copy or did you purchase a download?

If you ordered a hard copy, your license information can be found in the box but, if you purchased a download you’ll need to contact Staples for your license information.

Resolution for Issue 'Did not receive my conformation email on purchase so how do I get my activation numbers?' available: Yes (Solved).
Source: Intuit Community forum.

Did not receive my conformation email on purchase so how do I get my activation numbers?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for activation numbers
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Error Recovery for activation numbers [Canada]
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Additional Support Options: