QB Issue Resolution:

An email was sent to contact all of our payment customers since September 3, 2015. This is to inform and educate customers about the upcoming new EMV standards for processing credit cards with a planned effective date on October 2015. However, it will not ask you to sign in/sign up to have your personal information.

This email contains links for customers to:

  • ·         Learn more about EMV (articles available through the online support center and customer can access through a link in the email).
  • ·         Preorder the mobile EMV reader. The USB EMV reader pre-order should be live soon. The mobile reader is $30 and the USB reader will be $75.
  • ·         Any customer that processes a payment using a device, i.e. card present transactions, will be impacted by the change.

If you have other questions, you can refer to this link:

http://support.quickbooks.intuit.com/support/articles/inf23795

Resolution for Issue 'Did you send out an e-mail asking us to sign in to an e-mail regarding an EMV update to comfirm merchant payment accounts? Thanks!! Kathy at (removed).' available: Yes (Solved).
Source: Intuit Community forum.

Did you send out an e-mail asking us to sign in to an e-mail regarding an EMV update to comfirm merchant payment accounts? Thanks!! Kathy at (removed).: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for comfirm merchant
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Error Recovery for comfirm merchant [Canada]
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