QB Issue Resolution:
Welcome to the Intuit Community, @bruce-derouen.
I can share what I know about sending invoices in QBO.
You can send invoices to your customers as long QBO isn’t blocked by your email provider. It’ll not go to a spam filter.
If there’s a client who isn’t receiving your email invoices, let’s reset your email address. Here’s how:
- Go to the Gear icon at the upper right.
- Under Your Company, select Account and Settings.
- In the Contact info section, review each email address, then make changes as needed.
- Select Save and then Done.
If resetting the email address doesn’t work, you can ask your customers to check their junk mail and spam folders. For detailed instructions, you can check the second and third solutions on this article: 3 Solutions For When Customers Aren’t Receiving Your Emails.
This will get back to your business. Anytime you have questions while working in QBO, you can post them here and I’d love to answer. Thank you for being the best part of Intuit QuickBooks, @bruce-derouen.
Resolution for Issue 'Do Quickbooks Invoice emails tend to go to a spam filter? I’m new to Quickbooks Online and have a concern with sending invoices from QBO itself. With the “quickbooks” address being the “sent from” field, I’m concerned that customers won’t get the invoice as it’ll go to a spam filter. Does anyone tend to have that issue?' available: Yes (Solved).
Source: Intuit Community forum.
Do Quickbooks Invoice emails tend to go to a spam filter? I’m new to Quickbooks Online and have a concern with sending invoices from QBO itself. With the “quickbooks” address being the “sent from” field, I’m concerned that customers won’t get the invoice as it’ll go to a spam filter. Does anyone tend to have that issue?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.Support for QBO
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