QB Issue Resolution:

In QuickBooks Online Accountant (QBOA), the ability to add a client from a different region is currently unavailable. Both of you must be in the same region of QuickBooks Online (QBO) that corresponds with your QBOA.

Additionally, accepting a client invitation from another region that’s supported by QBOA will result in a new (separate) account being created for that region. This will require that you sign up with a unique user ID.

For more information about the process, consider checking out these articles:

Resolution for Issue 'Does somebody have used the QBO Mexico? Can we add a Mexican company in our QBOA? There is any QBOA in Mexico? I know they are many questions but as I have a potential Mexican new client that want to use the QBO I’m desperately searching for more info which right now is limited as is new in that country. thank you in advance!' available: Yes (Solved).
Source: Intuit Community forum.

Does somebody have used the QBO Mexico? Can we add a Mexican company in our QBOA? There is any QBOA in Mexico? I know they are many questions but as I have a potential Mexican new client that want to use the QBO I’m desperately searching for more info which right now is limited as is new in that country. thank you in advance!: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

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