QB Issue Resolution:

That’s a license issue, try these articles.

http://support.quickbooks.intuit.com/support/Articles/SLN40318

http://support.quickbooks.intuit.com/support/Static/how12406.html

https://community.intuit.com/articles/1501853

Resolution for Issue 'Download quickbooks pro 2016' available: Yes (Solved).
Source: Intuit Community forum.

Download quickbooks pro 2016: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for articles
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Error Recovery for articles [Canada]
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