QB Issue Resolution:

You can’t change a journal enter in to a customer payment & deposit.

You can delete the journal entries & re-enter them correctly.

Resolution for Issue 'Entered a lot of deposits as journal entries – not deposits – can I somehow transfer them? Or do I need to delete the journal entries and re-enter? I am new to QB. My bank only transferred back through June. So I entered by hand Jan-May… through the check register… but I guess it went in as a journal entry. But now I need to go back through each deposit and add customer payments…. not allowing me to do that in the journal entry. I am hoping there is a way to transfer? I was going to do a bank rec. and see, but my archived statements don’t have beginning or ending balances. Also ran a PNL and some of the transactions are there, some are not. Do I need to restart? Delete journal entries?' available: Yes (Solved).
Source: Intuit Community forum.

Entered a lot of deposits as journal entries – not deposits – can I somehow transfer them? Or do I need to delete the journal entries and re-enter? I am new to QB. My bank only transferred back through June. So I entered by hand Jan-May… through the check register… but I guess it went in as a journal entry. But now I need to go back through each deposit and add customer payments…. not allowing me to do that in the journal entry. I am hoping there is a way to transfer? I was going to do a bank rec. and see, but my archived statements don’t have beginning or ending balances. Also ran a PNL and some of the transactions are there, some are not. Do I need to restart? Delete journal entries?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the issue yourself by looking for a resolution described below. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options.

Support for journal entries
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Error Recovery for journal entries [Canada]
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